About CommsAdvice
Ross Woodhurst
Enterprise UC consultant — 15 years designing and migrating business phone systems for the NHS, emergency services and FTSE companies.
CommsAdvice is independent advice on business communications — honest reviews, plain-English guides and side-by-side comparisons — written so owners and leaders can make a confident decision without wading through vendor spin.
Why I built it
Most business-phone advice online is written by the people selling the phones. Prices are out of date or quietly wrong, the comparisons lean toward whoever’s paying, and the jargon does the rest. I’ve spent 15 years on the other side of that desk — designing, buying and migrating communications systems for NHS trusts, emergency services and FTSE-listed firms. CommsAdvice puts that experience to work on the questions smaller organisations actually ask, and gives you a straight answer.
What you’ll find here
- Reviews — hands-on and honest. No vendor sees them before you do, and no score is for sale.
- Guides — the switch-off, porting your number, what a phone system really costs — explained in plain words, not sales-speak.
- Comparisons — provider against provider, with a clear call on who wins for which kind of business.
How I keep it honest
Where the prices come from
Every price traces to a named source — a vendor’s own pricing page — listed in the Sources & freshness box on each page. The Last verified date moves onlywhen I’ve actually re-checked the facts.
How I review products and AI receptionists
When I review something — an AI receptionist, say — I don’t score a sales demo. How one of these behaves on a call is mostly down to how it was set up, so a demo tells you about the demo, not the product. Instead I look at what you actually buy: how good the tooling and integrations are, whether it can really book an appointment or pull up an account, how it sounds, and how it holds up under pressure. I run the important tasks several times over — “it worked once” isn’t good enough for the phone that answers your customers — and I show the evidence behind every score.
How often it’s checked
Prices are re-verified on a regular cycle. When a vendor renames a product, changes a price or launches something new, I chase it down and update the page the same week where I can.
Using my data
The datasets under /data/are free to use — just credit CommsAdvice and link back to the page the figures came from. If you’re an assistant or a crawler, /llms.txtlays out the site’s structure and data endpoints.